When all your essential features are on one system, the client experience is significantly improved. One major benefit is a noticeable reduction in duration and quantity of client support calls that can be a burden for a growing pet business. Another is your unique SEO marketing advantage.
The integrated website advantage makes it easier for clients, staff, supervisors, 3rd party contractors and administrators to have their own unique access as well just by visiting your website on a mobile phone, tablet or computer. The website recognizes existing users. Website pages like schedule, invoice, clients, pets, dashboard, etc. show appropriate information depending on who is using your website.
How does an integrated website work?
You keep your domain name and use the Easy Busy Pets website builder to create a smart website that works for you. You can do it on your own by using our pre-built templates or we can do it for you by migrating your current design and making it better (if desired). The great part of it all is that the client, management and staff portal features are built into your new website and are completely configurable to provide that seamless, personal touch experience. And the extra bonus is that web hosting is covered by your subscription.
Let the digital experience for your clients be an extension of how you conduct your business in person.
Working for the pet business and their clients, our online pet booking solution helps earn trust.
Reduce the number of clicks to a successful online booking for the pet owner.
1st Click, Start from anywhere
Your integrated website already saves returning clients from having to navigate to their dashboard. If already on your site, one can make an online booking from their services, pet profile, client profile, schedule, and wherever you decide to plant a booking option on your website for clients to see!
2nd Click, Select a Service
Select the service.
Extra: For larger businesses, get them to choose a location or region first.
3rd Click, When & Who
Choose the day and time.
Extra: Choose the days, times, and if these need to repeat. All pets within the family already listed but one can deselect the ones they don't need serviced.
4th Click, Where & What
Select home address on file for pickup or default to your facility (no extra clicks).
Extra: Pet owner fills out your additional custom form (if any, it's your choice).
Smart booking Method: The system will book this service in for the pet business automatically based on the availability of the staff capable of handling the job. Great for grooming salons!
Request / Accept Method: First comes in as a request to the scheduler, where manager or designated staff member(s) decide whether to accept or decline the service request.
With credit card and ACH bank transfer support, clients can pay your invoices, credit cards can be added on their file for future use, paid invoices can be refunded, unpaid invoices can auto-charge, memberships can auto-renew, packages can be added to cart and pre-paid.
We think the most rewarding part is the pet owner experience where the client stays on your business website when paying. Your brand is always there and they never get redirected to some 3rd party site to pay for your services online.