"88% of consumers trust online reviews as much as personal recommendations."
Ineffective reviews happen when review requests are sent at the wrong time or when unhappy customers are asked to leave a review. Less effective are the cloud apps that offer reviews automation without connecting with your cloud scheduling software – those tools cannot ask for reviews at the best times! Moreover, their widget for your website is supposed to improve SEO, but if it loads slower than the rest of your page, search engines may not even see your content! Our solution addresses all of those challenges...
Some of our pet business customers were spending hundreds or thousands of dollars a month for external reputation management apps to encourage their clients to submit reviews on Google or Facebook. And even though this was a manual and expensive process, they were experiencing double digit growth in new customers. Our observations led us to build our own version of reputation management. We integrated it with the rest of the Easy Busy Pets software which means:
Dove's Dog Academy & Kennel, an Easy Busy Pets Customer
Thanks to Paw Pals Love, an Easy Busy Pets Customer
Without optimizing for the best timing and automating the review request, we all know it is hard to get reviews from customers. Everyone is busy and it gets worse: For prospective pet owners needing to choose a service provider, a few good recommendations are likely not good enough. They need to see several reviews, and the frequency and recency come hand in hand when deciding.
With effort, 3rd party apps focused on generating reviews can be used to accumulate a few reviews a month. But, without operational automation, such effort must be repeated, and given the depreciating value of aging reviews, once you start you can't stop! It does not look great when your most recent review is from 2017!
Customer Reviews has joined the ranks of top marketing channels for lead generation for all kinds of businesses. There is no single service business that can do without it. In many cases, trust is the most critical factor, before a prospective customer can decide, especially in pet care. A client needs to see frequent and recent Reviews. And while asking for Reviews manually can help with acquisition, one needs to maintain that process.
Reviews from Easy Busy Pets is the ultimate growth engine for pet care. Automate your reviews, get that fresh and relevant content up front and center where people can see it, and grow your business!
Easy Busy Pets is cloud software that saves pet businesses time and helps them grow. It is the only cloud software that provides an easy to use website builder with built-in CRM, custom forms, scheduling, invoicing and marketing technology like Reviews automation.